Fresh Start Funding helps make attorneys
affordable and accessible to everyone!
QUESTIONS ABOUT YOUR PAYMENT PLAN
I am trying to make a payment and cannot log into the portal.
To log in, you will need to have your Payment ID number, which you should have received in the welcome email we sent you, along with the last four digits of your social security number. Please click here to login.
How can I check my balance?
Your balance is located under the Account Information, which can be found near the top left of the payment portal webpage.
How do I view my upcoming payments and payment history?
Once you log into the payment portal, you can make a payment and view your balance. One of our Client Care Specialists would be happy to provide you a schedule of your upcoming payments and receipts for your previous payments. You can contact a Client Care Specialists at (800) 610-1599 or firstname.lastname@example.org.
Can I update my payment method via the portal?
To update your payment method, please contact one of our friendly Client Care Specialists at (800) 610-1599 or email@example.com.
What are your business hours?
Our business hours are Monday-Friday 8 am-5 pm MST.
What credit bureaus do you report to?
We report to Transunion and Equifax monthly.
How can I contact Fresh Start Funding?
You can reach our friendly Client Care Specialists by phone at (800) 610-1599 or by email at firstname.lastname@example.org.
Are you offering payment assistance for people affected by COVID-19?
We’re here to help and have several options available if you have been affected by COVID-19. If you feel you may be unable to make your payment by the due date, please contact a live Client Care Specialists to explore all possible solutions that work best for your current situation. You can contact a Client Care Specialists at (800) 610-1599 or email@example.com.
What can I do if I cannot make a payment?
You can contact one of our Client Care Specialists at (800) 610-1599 or firstname.lastname@example.org to explore all possible solutions and assist you in making your payments.
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